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R/E/P => R/E/P Archives => Brad Blackwood => Topic started by: Dominick on January 13, 2011, 12:04:50 PM

Title: Izotope support?
Post by: Dominick on January 13, 2011, 12:04:50 PM

Has anyone experience with support from Izotope?
I'm having a problem authorizing my copy of Izotope RX 2
Sent an email to support yesterday at 9:30 AM
All I've gotten is a support ticket #
Nothing, nada, zip.
No phone # as far as I can see.
I'm not impressed.

Title: Re: Izotope support?
Post by: djwaudio on January 13, 2011, 04:35:29 PM

I think they are in Boston, under a snow pile.  Most folks there are shoveling out today and sitting by the fire at home.

Title: Re: Izotope support?
Post by: Dominick on January 13, 2011, 04:35:37 PM

OK Contact has been made.
I guess I hit them at a bad time with NAMM and the snowstorm.

Title: Re: Izotope support?
Post by: Thomas W. Bethel on January 14, 2011, 06:12:59 AM

Most times I have been REALLY happy with their service. Glad it worked out for you.