Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[River]

Can anyone provide a contact for Korby Audio beyond that that's on the website?

Thanks,

Tim

[klaus]

Sorry, no updates yet. I'll investigate some more.

[hasbeen]

this is from an email i got from kimberly

Kimberly Korby <[email protected]>

[klaus]

and, from his website:

Korby Audio Technologies
1 Randolph Ave
Cape Charles, VA 23310
USA
Technical Support
(615) 364-7137

[KC Brad]

They need to update their website.  I just sent a mic in for service and they had me ship it to: 905 School Street, Columbia, TN 38401.  It seems they have moved yet again.

[klaus]

Despite the move, is the contact telephone number still the same?

[KC Brad]

Yes, the phone is still the same.  The other thing that is unfortunately the same is that they still do not answer the phone or timely return calls.

[jeri]

Yes, the phone is still the same.  The other thing that is unfortunately the same is that they still do not answer the phone or timely return calls.

Thank goodness I don't own any Korby mics.  And in light of their level of service I'll make sure I never do.

[daleh]

They do not answer the phone, voicemail is full and response to email is slow.. Very BAD service. I sent them my Neumann TLM 103 for repair three weeks ago and still have no idea what's going on. Does anyone know how to contact Tracy directly? Kim is the only one who has responded, and she seems clueless. They signed for my mic when it was delivered and I have the delivery confirmation, but she doesn't even know where my mic is. I'm in Texas and now concerned that I may not get my Neumann back... I would never buy a mic from these people.