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Author Topic: Izotope support?  (Read 1559 times)

Dominick

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Izotope support?
« on: January 13, 2011, 12:04:50 pm »

Has anyone experience with support from Izotope?
I'm having a problem authorizing my copy of Izotope RX 2
Sent an email to support yesterday at 9:30 AM
All I've gotten is a support ticket #
Nothing, nada, zip.
No phone # as far as I can see.
I'm not impressed.
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Dominick Costanzo

djwaudio

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Re: Izotope support?
« Reply #1 on: January 13, 2011, 04:35:29 pm »

I think they are in Boston, under a snow pile.  Most folks there are shoveling out today and sitting by the fire at home.
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Respectfully submitted,
Dana

Dana J. White
specializedmastering.com



Dominick

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Re: Izotope support?
« Reply #2 on: January 13, 2011, 04:35:37 pm »

OK Contact has been made.
I guess I hit them at a bad time with NAMM and the snowstorm.
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Dominick Costanzo

Thomas W. Bethel

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Re: Izotope support?
« Reply #3 on: January 14, 2011, 06:12:59 am »

Most times I have been REALLY happy with their service. Glad it worked out for you.
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-TOM-

Thomas W. Bethel
Managing Director
Acoustik Musik, Ltd.
Room With a View Productions
http://www.acoustikmusik.com/

Doing what you love is freedom.
Loving what you do is happiness.
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