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[pbenja]

My ssl 4064 g/g+ started crashing way more than normal! Now after most automation
moves it crashes after trying to save. Even when we try to label a new disk it occasionally crashes. Any ideas on where to start looking?
Thanks

[sodderboy]

Do you have a fresh program disk?  A must.  You should always have at least two fresh "COPY CUSTOM" program disks on deck- one to try if you suspect the disk, and one safety.  I stress to owners to change the disks every six months.
Try that first.
Mike

[ssltech]

Swap disks. Swap drives.

Keith

[pbenja]

After it started crashing we installed a copy of the program disk and it started to  crash
with more frequency. We have a pair of zip drives in the tower as well which I haven't tried yet. Does this seem like a drive issue rather than a card issue?
Thanks

[ssltech]

Use the "drive reverse" button, and see if the drive is causing problems.

[pbenja]

I didn't realize the drive reverse worked on the 3.5" drive as well!. I just tried cleaning the drives but didn't get a chance to test it again!
Thanks

[pbenja]

Does the drive reverse button work on the 3.5" drives?
Thanks

[ssltech]

I'm pretty sure it does... it'd be a simple matter to confirm, since if the computer boots from the program disk in the other location, that'd be a pretty good confirmation.

Keith

[pbenja]

Does anyone know the 3.5" drive model number?
Thanks

Pete

[sodderboy]

That is the TEAC Unobtanium Model 4.
It used a TEAC drive that was jumper configurable to different formats.  The same drive is used in the AKAI S900 and S1000 by the way.  You had to slice the key off the connector to reverse it but it worked.
TEAC still made the drive, as of 7 years ago, but the jumpers were changed to SMD zero ohm resistors and there was no real documentation for either.  I tried for a few weeks to engineer the jumpers for SSL and AKAI but it was a bust.
Mike

[pbenja]

Still crashing but not as much! Now just sometimes on labeling the disk or when using the join function. On the labeling issue, we just kept tossing blank disks until the reel drive would recognize the reel drive and would label the disk! The join function would usually work on the second try.

[j.hall]

we went through a similar issue with our 6056E/G.  the computer wouldn't even boot, nor would the drives spin up to read the disc.

we sent the drives out for repair, they were fine.  source of the entire problem was the power supply for the drives.  we pulled that card, blew off all the dust, cleaned it up, re-seated it and we were back up and running.

i'm no tech, but it's worth a can of compressed air and some contact cleaner to see if our problem is also your problem.