Lebre wrote on Thu, 14 October 2010 23:13 |
Hi guys
I have this units in one of the studios I'm in charge. This units have been here for 2 years now.
Like it was referred, it looks cheap compared to D-command/control and C24, and honestly it has been giving us some nightmares!
Pros: - They've been really fast doing support on it (sending it back receiving it in a couple of days). - you dont have to use the mouse? - surround panner on screen
Cons: - Since we rely heavily on network access, we had to set up a smaller network just for these two. still, they manage to loose IP and etc. Really frustrating to have to run to the studio and reboot the small ethernet "boxy" we use (I get told off by our IT guy as I always get router and switch confused :S) - they are slow responding! The touch screen specially @Nick which firmware/drivers are you using? I'm also running PT HD here. - We have loads of problems involved people reaching a fader and there is some abrupt automation and actually forcing the button (pretty much like audio2u son).
cheers j
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Hi J,
I am running Mac Os 10.6.4, EuCon 2.5.5, and Pro Tools HD 8.1.cs2, Mac 2.8GHz Dual Quad-Core Intel Xeon. 6GB RAM.
I have a dedicated 8 port Netgear 1GB SWITCH. Not a router, a SWITCH. This is very important. I have the switch set up to the defaults it comes with from the factory, no weird IT network setup.
The Netgear SWITCH is on ALL THE TIME.
As to your issues :
1.- I also have internet going into this box, and the switch feeds the following : 1 BluRay player, the Mac computer, the two Euphonix units, one MC Control and one MC Mix, one Samsung 3D TV, and one XBox360 game console.
So far this all works just fine.no crashes, no bugs, no resets. ALL devices take their IP addres automatically from this switch. NONE have STATIC IP ADDRESSES. This is crucial.
So my question is : Which Internet switch / router are you using? I had tried a Lynksys one before and it simply did not work at all with the Euphonix consoles. Try using a 1GB SWITCH instead of what you have now.
2.- you mention an IT guy? KEEP HIM THE HELL AWAY FROM YOUR PRO TOOLS MACHINE, HE WILL KILL IT. MAKE YOUR LIFE A LIVING HELL.
I am not kidding about this here. Setting up ANY KIND of anti virus software, Firewalls, etc, will definitely screw up both the Pro Tools AND the Euphonix consoles.
3.- As to the Firmware, they are current as of the 2.5.5 software, which states they are on the latest version, whichever that is for each one.
4.- As to this last issue :
"- We have loads of problems involved people reaching a fader and there is some abrupt automation and actually forcing the button (pretty much like audio2u son)."
This, I'm afraid is user error. If you do not know what automation is coming up, and you reach for a fader or button or switch at the wrong time, of course it will jerk around or do the wrong thing.
In this case, practice and knowledge of the mix being done currently is the way to solve this "issue".
5.- When you say the following :
"- Since we rely heavily on network access, we had to set up a smaller network just for these two. still, they manage to loose IP and etc. Really frustrating to have to run to the studio and reboot the small ethernet "boxy" we use (I get told off by our IT guy as I always get router and switch confused :S)"
It seems to me that changing the switch would be the best first step to solving your issue. Also, perhaps buying a 1GB switch that is ONLY for the Mac and the Euphonix consoles might be the way to go. If you have a newer Mac, you can connect the internet to one of it's ports, and the switch to the Euphonix on the other port, so they do not mix.
Cheers