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[IK_Support]

Hello all!

I work for IK Multimedia support and would like to introduce myself to everyone. Hi. I am here to answer questions and give support for IK products. Let me know if you got 'em!

Feel free to PM me or just reply here.

Just a lil background on me... I am a guitar and bass player by craft, enjoy recording, playing shows, and most anything music related. I live in the SoCal area and enjoy its sunny rays it has to offer.

Thanks and hope to meet some cool and interesting people here!

btw - special on ARC System, PM me for details

Paul
Service / Support
IK Multimedia. Musicians First.

[Spieg]

Hi Paul,

My name is Brent and I am a project studio owner.  I have been in the buisness for about 15 years and I am having a little trouble with the ARC software.  My system is as follows.  PC, Windows XP serv pack 2, 2.4GHz Core 2 Duo processor, 4GHz RAM, Dedicated software drive, 1TB audio drive, 1TB backup drive, Protools LE 8.0, DIGI 003 Rack.

I installed the ARC software.  I then made it through steps 1-4 which include taking the minimum 12 room measurements but on step 5 when I name the settings file and SAVE, windows pops up a "Runtime Error" which says "This application has requested the runtime to terminate in an unusual way.  Please contact the applications support team for more information."

I tried cleaning up the registry as recommended by many help sites online but no luck so far.  Any suggestions?

Thanks,

Brent