That is a classic! "Sir, i can't help you if you're crying."
There really is nothing wrong with being careful. There is something really wrong with the managing partner at my firm complaining how his phone hasn't worked all week.
it's true. it didn't. they rarely do when they're not plugged into the phone jack.
and before you make an excuse for him - he moved his office, placed the phone on the desk and put the cable besides the phone.
I'd love to claim it a rare ineptitude, but in my years of support it always seems that senior management has the least common sense.
think i'll go watch the videos again!
