More on Hyundai's "great service".
The wife said a couple weeks ago the Air Conditioning went out on our Elantra. I've been meaning to have it checked out, but it hasn't been a big deal because summer hasn't hit yet. If any of you have ever been to Central AZ in the summer, you know how unGodly hot it gets. Also, I've been noticing a couple of drops here and there of Anti-Freeze. No biggie I thought.
Then the other day the cars temperature goes through the roof. So I decide it's time to take it in for servicing. We decided on a different Hyundai dealer because of the crap from the last one, so we have to drive 30 mins away to a new dealership. I assumed all of these problems would be under their nifty 10 year, 100,000 mile warranty we have right? Wrong.
We have the car checked out, and the lady calls back saying the air conditioning needs new freon (duh), and she's recommending the summer air servicing which includes a refill on freon, added dye and leak checking, and something else. So also says the fluid leak is from a coolant bypass hose that has a hole in it. I asked how much to fix the hose, and she said they recommend fixing the hose, fixing the thermostat as the extra heat on the engine has put stress on that poor little thermostat, and doing a full radiator flush. I asked how much and she said $400. Almost fell out of my chair. I said, "how much for just the hose", she says "$75 plus the part, which is $15". F'n shit. So I said, "this is all covered by our warranty right?". She says "no, the warranty, after 5 years/60,000 miles only covers the drive train". I respond "Well isn't the coolant system part of the engine?". She says "No, it's a bypass hose".
Is she f'n serious? How is the coolant system NOT part of the engine? Mother of shit I'm getting pissed.
Then I said to go ahead with the Air Conditioning thing, and to call me if they find anything wrong. I figured that if there isn't any freon, there has to be a leak somewhere as freon doesn't just dissipate for no reason. It's only $80, which isn't bad really. So they do the repairs and she calls me back. She says "well there isn't a leak anywhere, the mechanic said that the air conditioning system has a blowoff valve, similar to turbo chargers, so when the system gets stressed it releases pressure, which can also release freon". So that's good news. We go to pick up the car on a Saturday, and arrive just before closing, only to find out that parts doesn't have that f'n hose. Well I don't wanna drive the car with the temp problem, so we have to leave the car in their parking lot all weekend as the hose will be in Monday morning. Monday we go pick up the car and the hose. I hoped to replace the hose in their parking lot, but later decided not to because it looked like it could take longer than expected. In the garage at home I spent 3 hrs trying to get this damn hose on, which attaches TO THE ENGINE BLOCK. One end is easy to put on, but the other isn't, so I fight with it.
Anyway, it seems that this Hyundai warranty is purely bull$hit. Bet if I threw a rod they'd say it wasn't covered.
Never again will we buy a new Hyundai, never again...
