Phil Mayor,
Re your reply on Prosoundweb,
From my Records, I have only ever received three e-mails from you, dated 10/01/07, 12/01/07 and 25/02/07, to which I gave you a reply to each, thus dated 11/01/07, 15/01/07 and 26/02/07 !
The last e-mail (26/02/07) stating that the item in question had just been sold, hence why you could not purchase it.
As for "Sorting out the problem" and "Sending a part", then I have no recollection on that. I would only sort out a problem, if the microphone was sent through for working on, and I would only supply a part if an "Order" was placed.
I hold my "Hands-up", I am difficult to contact via the telephone, hence why my site states that e-mail is the preferred method of contact. If I answered the telephone every time I received a call, then I would never do any work.
Plus like everybody else, I do have Holidays. I am not available 365 days a year !!!
As for any work sent in for servicing etc, I always give confirmation of safe arrival etc, for obvious reasons, and send "up-dates" of the progress of a job, as and when required.
Sincerely
Ashley C. Styles
SATURN SOUND Recording Services