Dot wrote on Sat, 18 September 2004 00:29 |
Some people think it's RAM.
I dunno.
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The first G5 we received wouldn't even boot because of the RAM. It shipped with 2 256 meg sticks and 2 128 sticks. We purchased two additional 256 meg sticks at the time of purchase to put in the system. Once we received the computer we swapped out the 2 128 sticks with the 256 sticks and the computer wouldn't turn on. We messed around with it for hours and finally called MacMall and told them we were shipping it back.
Right before we boxed it up we put the original sticks back in the computer and tried booting it one final time. This time it booted. We were stumped. What confused us even more was that the RAM was seated improperly for it to work right. We had a 256 and a 128 paired (both running at different speeds according to the system diagnostic), but when we tried to pair the 2 128 sticks and the 2 256 sticks the computer again wouldn't boot.
Another problem we noticed was the that the system was showing all 4 sticks as 128 meg. We called around to numerous places and everyone told us it had to be a hardware issue. We thought it might be a RAM issue so we tested the sticks we bought, plus the sticks that came with the system in one of our older G4 units and they all worked fine.
An update to our situation here at work:
We found out through our credit card company that MacMall credited back the charges for the first G5 we ordered and charged us in full for the second one we ordered. Since we haven't received it yet we decided to place a new order through Apple directly and deny the MacMall shippment. Our bank told us that they will fight MacMall on the charge if they want to contest it.
I'm just glad it was taken care of. It's been over a month now since we placed our initial order and we still don't have a computer to show for it. MacMall sucks ass!
Happy days are here again and the new system arrives tomorrow.